Privacy Policy

Last Updated: 15 December 2025

OutreachHub.ai (“OutreachHub,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard information when you access or use our website, platform, applications, and services (collectively, the “Services”).

By using OutreachHub.ai, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide, including:

1.2 Customer Data (Client-Controlled)

Our Services allow you to upload, sync, or connect third-party data, including:

You remain the data controller of Customer Data. OutreachHub acts as a data processor.

1.3 Automatically Collected Information

We automatically collect:

2. How We Use Information

We use information to:

3. AI & Automated Processing

OutreachHub.ai uses artificial intelligence models (including third-party models such as OpenAI or equivalent providers) to generate responses and automate workflows.

4. Third-Party Integrations

We may share limited data with third-party services strictly to provide functionality, such as:

All vendors are contractually required to maintain appropriate security standards.

5. Cookies & Tracking

We use cookies to:

You may disable cookies via your browser settings, though some features may not function properly.

6. Data Retention

We retain data:

Upon account termination, Customer Data is deleted or anonymized within a commercially reasonable period unless legally required otherwise.

7. Data Security

We implement industry-standard safeguards including:

No system is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for cross-border transfers in compliance with GDPR and applicable laws.

9. GDPR & User Rights

If you are located in the EU/UK, you have rights to:

Requests can be made at: [email protected]

10. HIPAA Disclaimer

OutreachHub.ai is not a covered entity under HIPAA by default. Healthcare-related use requires:

Do not upload Protected Health Information (PHI) unless a BAA is in place.

11. SMS Communications & Consent

By providing your mobile phone number through OutreachHub.ai, you consent to receive SMS/text messages related to:

Client stories

Loved by Marketing agencies around the world

Proven Outcomes Agencies Achieve Using AI Chatbots Across Healthcare, E-commerce, and Service Clients

  • James Miller

    Director Marketing & Communication

    We integrated the chatbot into our dental client’s site and results came quickly. Bookings rose 38% in six weeks. It handles questions and scheduling 24/7, easing front-desk pressure and bringing in better-qualified patients.

  • Chris Wright

    Marketing Agency Owner

    We needed a tool that genuinely improves client results, not just looks impressive. This chatbot delivers. Across industries, we’ve seen 25–40% higher conversion rates, faster response times, and clear ROI without increasing ad spend or adding extra workload for our team.

Patient Engagement. Simplified.

Ready to Get Started?

Transform your patient communication strategy with OutreachHub.ai. Join hundreds of healthcare practices already experiencing the benefits of integrated patient engagement technology.

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www.OutreachHub.ai